Making a claim
At Digby Brown we understand that an accident can leave people feeling vulnerable and frustrated, which is why we have a highly trained and experienced team to give you all the support you need.
The process of making a claim can begin as soon as you get in touch, either by filling in our enquiry form or by phoning 0333 200 5925.
We will first listen to you to find out simply what happened and find out the extent of your injuries, before discussing how we can help.
At this stage we will explain fully what will happen next, including how we will fund your case, using our No win No fee funding model, compensate.
Wherever possible we like to follow up the initial conversation by arranging a face to face meeting with new clients.
This gives you the opportunity to meet the person who will be handling the case and it allows us to take a detailed statement about the accident and your injuries.
If your injuries prevent you attending one of our offices, we will be happy to visit you at your home or in hospital.
Making a claim for compensation
Following this meeting we will submit a claim on your behalf by writing to the person responsible for the accident telling them why we believe they are liable to pay you compensation.
In almost all cases we will be dealing not with the person who caused the accident but with their insurers.
We've helped thousands of people injured in an accident like you
Digby Brown is committed to helping people after a personal injury in an accident, we know this process can stressful but with our help we will make it as straightforward as possible.
Rest assured we have helped many other people in similar circumstances receive fair and just compensation.
Detailed in clients we have helped are just a sample of the many case histories of people, like you, who have been injured and how, with Digby Brown’s help, have put their lives back on track.
We are very proud of the written and submitted testimonials from past clients using our independent service Trustpilot.
What our clients say about us
We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.
based on 1,556 reviews
I couldn't be happier with the outcome that Jennif...Danni -
I would recommend Digby Brown at every opportunity...Stephen G McCann -
They kept me informed of the progress of my case a...John -
Very helpful and professional service with a perso...Scott -
Fantastic service .Stuart -
Fantastic service, above and beyond and always mak...Charlene -
Fast and efficient serviceStewart Brown -
A pleasure to deal with. Very helpful and constant...Customer -
Very good team, I used the Aberdeen branch and the...david -
Very good, wasn’t dissatisfied!Rachel -
it matters to digby brownChristopher -
Very efficient and helpful service. I would recom...Bill Stewart -